Login issues with Facebook on Bandsintown for Artists

Incident Report for Bandsintown

Resolved

This incident has been resolved.

Posted May 03, 2021 - 09:34 EDT

Monitoring

The Facebook SDK issue is still being worked on by Facebook, as per the status of their incident report: https://developers.facebook.com/status/issues/492652922187445/ We continue to monitor the situation and will update this page as soon as Facebook confirms the incident is resolved. Thank you for your patience.

Posted Apr 30, 2021 - 14:35 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 30, 2021 - 11:22 EDT

Investigating

Users trying to connect to Bandsintown for Artists by logging with Facebook may be experiencing connection issues: these are coming from degraded performances of the Facebook SDK. More details here: https://developers.facebook.com/status/issues/492652922187445/

In case you need to make an urgent update to your artist profile or events, please contact ArtistSupport@bandsintown.com so we can assist you.

Posted Apr 30, 2021 - 09:00 EDT

This incident affected: Bandsintown for Artists.