Unrecognized locations

Incident Report for Bandsintown

Resolved

This incident is now resolved. All events can now be created or updated again. Apologies for the disruptions.

Posted Jun 10, 2019 - 14:30 EDT

Identified

Event creation in new venues or custom locations is running into issues: our systems are unable to recognize legitimate locations/cities.

We have identified the source of the problem and are currently working on it, a fix should be coming shortly. Thank you for your patience. In the meantime, if you have urgent announcements, please reach out to Support with the subject line or request "URGENT EVENT ANNOUNCEMENT".

Posted Jun 08, 2019 - 13:00 EDT

This incident affected: Bandsintown for Artists.